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Know
Your Customer (KYC) is the due diligence and bank
regulation that the Amigo Travel Club, financial institutions and
other regulated companies must perform to identify their clients
and ascertain relevant information pertinent to doing financial
business with them. In Canada, the Amigo Travel Club must be in
full compliance with Canada’s Proceeds of Crime (Money
Laundering) and Terrorist Financing Regulations (PCMLTFA --
governed by FINTRAC). In the USA, KYC is typically a policy
implemented to conform to a customer identification program
mandated under the Bank Secrecy Act and USA PATRIOT Act. Know your
customer policies have becoming increasingly important globally to
prevent identity theft fraud, money laundering and terrorist
financing. In a simple form these rules may equate to answering
twelve questions, but this is the tip of the iceberg and
regulators now expect much more. KYC should not be thought of as a
form to be filled - it is a process to be undergone from the start
of a customer relationship to the end.
One aspect of KYC
checking is to verify that the customer is not on any list of
known fraudsters, terrorists or money launderers, such as the
Office of Foreign Assets Control's Specially Designated Nationals
list (OFAC). This list contains thousands of entries and is
updated at least monthly. As well as sanctions lists there are
lists of third party vendors that track links between persons
regarded as high-risk owing to negative reports in the media about
them or in public records.
Beyond name matching, a key
aspect of KYC controls is to monitor transactions of a customer
against their recorded profile, history on the customers
account(s) and with peers.
Collection
of Information is Required by Law to Verify Customers
1.
All transactions processed by the Amigo Travel Club are subject to
the regulations governing the jurisdiction in which the
transaction is processed, such as the Financial Transactions
Reports Analysis Centre of Canada (FINTRAC), the regulations
supervised by the United Kingdom Financial Services Authority
(FSA) and the Financial Crime Enforcement Network (FINCEN) of the
United States Department of the Treasury. The Amigo Travel Club
must adhere to the defined KYC requirements of these
regulations.
2. When a
Customer uses the Amigo Travel Club’s services via their
online bank, the Club relies upon the bank to validate the
Customer via passwords, PINs and dynamic tokens as the Customer
interacts with the bank’s online service.
3.
It is the Amigo Travel Club’s responsibility to verify the
identity of the Customer prior to using the Club’s services
so that the following standards are met. The Amigo Travel Club
should obtain the following information in relation to the
Customer:
• Full Name • Residential Address •
Citizenship
4.
Verification of the information obtained should be conducted
EITHER electronically by the Amigo Travel Club OR based on
documentary evidence provided by the customer, OR by a combination
of both electronic and documentary methods.
5.
If identity is submitted electronically, this will be verified by
Amigo Travel Club Member Services, using as its basis the
customer’s full name, address and date of birth, carrying
out electronic checks either using our own in-house information,
or through a supplier that provides a reasonable assurance that
the customer has provided their true identity.
The standard level of ID verification is:
• One match on an individual’s full name and current
address; and • A second match on an individual’s
full name and either their current address or their date of
birth. Acceptable documents for ID verification that you may
scan and submit to us are as follows: • Valid Passport; •
Valid Photo Card Driving License; • National Identity
Card; • Identity Card issued by the Electoral Office •
Valid (old style) Drivers License (no photograph); •
Recent evidence of entitlement to a state or local authority
funded benefit (including housing benefit and council tax
benefit), tax credit, pension and educational or other grant; •
Instrument of a court appointment (such as liquidator or grant of
probate); • Current council tax demand letter or
statement; • Current bank statements or credit/debit card
statements issued by a regulated financial sector firm or
comparable jurisdiction (but excluding any statement printed from
the internet); and/or • Utility bills. Please ensure
that all four edges of the documents are visible when you upload
your scanned documents into the system. The following file types
can only be sent: jpg, jpeg, gif, bmp or png. Please ensure that
these documents are clear and the name of your file does not
contain special characters, spaces or non-English characters. The
Amigo Travel Club does not except faxed copies of photo
identification for verification purposes.
6.
If identity is to be verified manually by an Amigo Travel Club
Agent, the identification should be based on either a Government
issued document that incorporates the Customer’s full name
and photograph and either their residential address or their date
of birth; OR a government-issued document (without a photograph)
which incorporates the Customer’s full name, supported by a
second document, either government issued, or issued by a judicial
authority or a public sector body or authority, which incorporates
the Customer’s full name and either their residential
address or date of birth. Acceptable documents for ID verification
are as follows:
• Valid Passport; • Valid Photo Card Driving
License; • National Identity Card; • Identity Card
issued by the Electoral Office • Valid (old style) Drivers
License (no photograph); • Recent evidence of entitlement
to a state or local authority funded benefit (including housing
benefit and council tax benefit), tax credit, pension and
educational or other grant; • Instrument of a court
appointment (such as liquidator or grant of probate); •
Current council tax demand letter or statement; • Current
bank statements or credit/debit card statements issued by a
regulated financial sector firm or comparable jurisdiction (but
excluding any statement printed from the internet); and/or •
Utility bills.
7. Some
Customers may not be able to produce identification information
that will meet the required standard. Where an applicant produces
non-standard documentation, a considered judgment should be made
to determine if the evidence provides a sufficient level of
confidence that the customer has provided adequate accurate
information that authenticates their true identity.
8.
When Amigo Travel Club Member Services has concluded that it
should treat a Customer as financially excluded for the purposes
of Customer identification, it should keep a record of the reasons
for doing so. All records shall be maintained by the Amigo Travel
Club for at least five (5) years from the end of the business
relationship with the Customer.
Anti-Money
Laundering (AML) Prevention The Amigo Travel
Club will conduct its business in conformity with the highest
ethical standards in the countries in which it does business, and
will adhere to all laws and regulations pertaining to financial
organizations. It is vital for all Amigo Travel Club customers,
agents and employees and associates to fully understand those
actions that may be violations of applicable AML or
counter-terrorism statutes, and to report any potential violation
in the manner set forth in the appropriate AML compliance
procedures.
The Amigo Travel Club
will:
• Take reasonable steps to determine
the true identity of all customers and beneficial ownership of
accounts with the Amigo Travel Club.
• Take
appropriate measures, consistent with the law, when the Club
becomes aware of facts which lead to a reasonable suspicion that
funds held by it are from money laundering or other criminal
activity, that transactions entered into are themselves criminal
in purpose, that funds are owned by a government-designated
terrorist entity (such as FINTRAC in Canada and the Office of
Foreign Assets Control in the US OFAC), or that transactions are
intended to conduct or further terrorist activities. The
appropriate measures to be taken may include: severing relations
with the customer, closing or freezing accounts and filing a
suspicious activity report.
• Cooperate with law
enforcement and regulatory agencies to the extent that it can do
so under all applicable foreign and domestic laws.
•
Comply with all AML and counter-terrorism laws and regulations,
including reporting and blocking of assets, to the fullest extent
that it can do so under all applicable foreign and domestic
laws.
While preventing the misuse of the Amigo Travel Club
by terrorists and other criminals is of vital importance,
associates must not draw conclusions about customers and their
banking activities based solely on the customers' religious
affiliation, ethnicity, or national origin. Every Amigo Travel
Club employee is responsible for complying with all applicable AML
laws, regulations, the Policy and procedures that implement the
Policy. Complete details are in the Amigo Travel Club AML
Policy.
Subsection (1) of 18 U.S.C. §1956 makes
it illegal to conduct or attempt to conduct a financial
transaction with proceeds known to be from specified unlawful
activity with:
(1) intent to promote the carrying on of specified unlawful
activity:
(2) intent to evade taxes; or
(3) knowledge that the transaction is designed to conceal or
disguise the nature of the proceeds or to avoid a state or federal
transaction reporting requirement.
The law requires us
to monitor any unusual or suspicious transactions of any size
taking place where we have reasons to believe the money is derived
from illegal activity. The law also requires us to keep full
records of all transactions of U.S. $10,000 and above, together
with copies of all identifying data. Identification may be in the
form of a passport, driver's license, credit / debit card, or bank
account. We are unable to process any transaction where this
information is withheld. We have a legal obligation to report to
The Canadian Government and the U.S. Treasury Dept. any such
suspicious transactions. The definition of a suspicious
transaction is one that raises "an unconfirmed belief"
or any type of suspicion of such activities.
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