The Card

Description

Like most debit cards, our Cards bear a 16-digit account number and expiration date on the front and a security code on the back.  To speed delivery, we don't print the Cardholder's name.

For security reasons, we assign each Card a 4-digit Personal Identification Number (PIN).  That's why your money is safe, even if your Card is lost or stolen.

Currently, all Card accounts are in Euro denominations and can be re-loaded for 2 years, according to the Account Limits.

Account Limits

Load Limit: $2,500/day - $9,500/month

Maximum Daily Balance: $2,500

Free Account Upgrade

For no additional charge, we can increase your Account Limits to:

Load Limit: $9,500/day - $9,500/month

Maximum Daily Balance: $9,500.

To upgrade your account, simply email scans of the following documents to Member Services:

1. Your Passport photo page; and

2. Your Government-Issued Photo ID (e.g. Driver's License) or a Utility Bill (e.g. water, power, gas, cable, telephone, etc...) bearing your current home address.

Load Fees

When re-loading your Card, we deduct 3% of your deposit as our Load Fee.

Example:

You deposit $500.

We deduct a Load Fee of $15.

We credit $485 to your Card.

Cuban Service Fees

When withdrawing funds from you Card, Cuban ATMs, banks and CADECAs deduct 3% of your withdrawal as their Service Fee.

Example:

You withdraw $500.

They deduct a Service Fee of $15.

You get $485.

Card Processor Fees

When using your Card, the Card Processor deducts the following fees:

ATM: $3.50

Bank/CADECA: $5.00

Purchase: $1.00

Balance Inquiry: $1.00

Declined Transaction: $1.00

TIP: To avoid unnecessary Declined Transaction Fees, ALWAYS verify that you have sufficient funds to make a withdrawal or purchase BEFORE you swipe your Card.